Flyspray - The bug killer!

  • Status Planned
  • Percent Complete
    0%
  • Task Type Bug Report
  • Category Notifications → Email
  • Assigned To No-one
  • Operating System All
  • Severity Medium
  • Priority Very Low
  • Reported Version 0.9.9.7
  • Due in Version 2.0
  • Due Date Undecided
  • Votes
  • Private
Attached to Project: Flyspray - The bug killer!
Opened by Erelos Info - 22.12.2013
Last edited by Psychokiller1888 - 06.03.2015

FS#1882 - Error with email notification

Hello,

First of all, thanks for this great tool, very user friendly.
I'm informing you as requested ("This should never happend, please inform Flyspray Developers" :)) because I'm getting this error message:

[Completely unexpected exception: Connection could not be established with host http://ssl0.ovh.net/ [php_network_getaddresses: getaddrinfo failed: Name or service not known #0]
This should never happend, please inform Flyspray Developers]

I set up the SMTP configuration (SSL) with information provided.

Enclosed in PHPinfo configuration, if it helps.

Thanks

Erelos Info commented on 22.12.2013 19:05

I've tested with other SMTP settings (google)

  • Without "http://" I got :

Completely unexpected exception: Connection could not be established with host smtp.gmail.com [Connection timed out #110]
This should never happend, please inform Flyspray Developers

  • With "http://" I got :

Completely unexpected exception: Connection could not be established with host http://smtp.gmail.com [Unable to find the socket transport "http" - did you forget to enable it when you configured PHP? #-179049036]
This should never happend, please inform Flyspray Developers

Please advise

Antoine van Eetvelde commented on 20.01.2014 03:19

Hey Erelos,

I had the same problem today, trying to set up the notifications, also on an OVH server (mutu). Eventually, I managed to get it to work by leaving the SMTP fields empty and only providing a sender email address. This way, it falls back to the simple Mail PHP function and gets through.

Hope this helps.

Erelos Info commented on 26.01.2014 19:28

Thanks for feedback. However PHP have worked for a days, and now no emails is being sent anymore and where trying to re-use the SMTP function, I've same issue. Any advice ?

Erelos Info commented on 26.01.2014 19:47

Hello,

When I set-up the notification by email with SMTP parameters, it sometimes works, sometimes reports this error message :

  Completely unexpected exception: Expected response code 250 but got code "", with message ""
  This should never happend, please inform Flyspray Developers

When I switch to PHP using SwiftMailer, it has worked for a few days, and since then no emails have been sent anymore.
I'm the only one who have access to these settings, and I did not change them, it stopped working one day to another.

In both case, it doesn't impact the modification/creation of tasks/comments. but it's very annoying as in both case no-one is notified and with SMTP you get an error white page.

Could anyone please advise.
Thanks

Project Manager
Psychokiller1888 commented on 06.03.2015 20:15

Well, a smtp server doesn't start with http that's for sure. The error is not nice, i give it to you. We will handel these email errors better in the near future

Simple Shop commented on 08.04.2016 05:32

I have the same problem. At the first I thought that problem is on my server - Windows OS, IIS. But now when I have second bug tracker site on Apache server and error is the same I know that this is not server error but bug tracker error.

How can I help that we resolve this problem?

If e-mail need's to be sent I got blank white page and nothing happens.

In attachment is my bug tracker with installer (setup) folder. If this somehow helps it?

Loading...

Available keyboard shortcuts

Tasklist

Task Details

Task Editing