Flyspray - The bug killer!

  • Status Planned
  • Percent Complete
    0%
  • Task Type Bug Report
  • Category Notifications → Email
  • Assigned To No-one
  • Operating System All
  • Severity Medium
  • Priority Very Low
  • Reported Version 0.9.9.7
  • Due in Version 2.0
  • Due Date Undecided
  • Votes
  • Private
Attached to Project: Flyspray - The bug killer!
Opened by Erelos Info - 22.12.2013
Last edited by Psychokiller1888 - 06.03.2015

FS#1882 - Error with email notification

Hello,

First of all, thanks for this great tool, very user friendly.
I'm informing you as requested ("This should never happend, please inform Flyspray Developers" :)) because I'm getting this error message:

[Completely unexpected exception: Connection could not be established with host http://ssl0.ovh.net/ [php_network_getaddresses: getaddrinfo failed: Name or service not known #0]
This should never happend, please inform Flyspray Developers]

I set up the SMTP configuration (SSL) with information provided.

Enclosed in PHPinfo configuration, if it helps.

Thanks

   phpinfo().pdf (67.8 KiB)
Erelos Info commented on 22.12.2013 19:05

I've tested with other SMTP settings (google)

  • Without "http://" I got :

Completely unexpected exception: Connection could not be established with host smtp.gmail.com [Connection timed out #110]
This should never happend, please inform Flyspray Developers

  • With "http://" I got :

Completely unexpected exception: Connection could not be established with host http://smtp.gmail.com [Unable to find the socket transport "http" - did you forget to enable it when you configured PHP? #-179049036]
This should never happend, please inform Flyspray Developers

Please advise

Antoine van Eetvelde commented on 20.01.2014 03:19

Hey Erelos,

I had the same problem today, trying to set up the notifications, also on an OVH server (mutu). Eventually, I managed to get it to work by leaving the SMTP fields empty and only providing a sender email address. This way, it falls back to the simple Mail PHP function and gets through.

Hope this helps.

Erelos Info commented on 26.01.2014 19:28

Thanks for feedback. However PHP have worked for a days, and now no emails is being sent anymore and where trying to re-use the SMTP function, I've same issue. Any advice ?

Erelos Info commented on 26.01.2014 19:47

Hello,

When I set-up the notification by email with SMTP parameters, it sometimes works, sometimes reports this error message : 

  Completely unexpected exception: Expected response code 250 but got code "", with message ""
  This should never happend, please inform Flyspray Developers

When I switch to PHP using SwiftMailer, it has worked for a few days, and since then no emails have been sent anymore.
I'm the only one who have access to these settings, and I did not change them, it stopped working one day to another.

In both case, it doesn't impact the modification/creation of tasks/comments. but it's very annoying as in both case no-one is notified and with SMTP you get an error white page.

Could anyone please advise.
Thanks

Project Manager
Psychokiller1888 commented on 06.03.2015 20:15

Well, a smtp server doesn't start with http that's for sure. The error is not nice, i give it to you. We will handel these email errors better in the near future

Simple Shop commented on 08.04.2016 05:32

I have the same problem. At the first I thought that problem is on my server - Windows OS, IIS. But now when I have second bug tracker site on Apache server and error is the same I know that this is not server error but bug tracker error.

How can I help that we resolve this problem?

If e-mail need's to be sent I got blank white page and nothing happens.

In attachment is my bug tracker with installer (setup) folder. If this somehow helps it?

   SShopBT.zip (5.2 MiB)

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