Hi,
Where i can change severity and priority by default?
I want change severity to “Medium” by default for group Basic
I cant find this option in the Flyspray settings.

Hello again,

I was wondering (again ) if the following scenario is possible for this bug tracking solution:

Our company uses this bug tracker mainly for helpdesk issues. However, our main users (except IT department) don’t seem to easily understand how to change the status of a ticket, they aren’t interested in doing that also.

So I would like to know if there is a way that we can develop some automatisation in changing the status automatically after customer replies to a message.

Let’s see the following scenario:

1. user A posts a new task
2. user B assigns himself (or other) to that specific task - the status automatically is changed to Assigned
3. user B replies to task by adding a comment - as a result of adding the new comment the task status should change automatically to Waiting for customer - without the need that user B to change the status
4. user A checks the comment from user B and decides to comment back to him. After pressing the Add comment button, the status should change automatically to Waiting for assignee

If the task is needed to have another status, the users can change them manually, but the automated part should be the waiting for customer and assignee.

On a basic algorithm it shouldn’t be hard (if user is logged in and is task owner, then after comment, task detail - status changing to id 4-5 from task-statuses table on mysql; if user is logged in and assigned to task, after adding comment change status 4-5 from task-statuses table).

I saw this thing on an otrs platform and it is quite ok for a simple user like ours.

Is there any way that we can personalise the flyspray in this way?

If yes, please give us an elaborate answer with what I should do for this to work.

Thanks in advance.

Since we have a lot of tasks pending, our team leader wants a specific status (let’s say: Waiting for dispatch) to be marked with a green background in tasklist.
Can you please help me to make this mod?

Thanks in advance.

When filing a task, it’s possible to submit the task without any information at all being added to the main body of the ticket. This leads to reports that are of no value because the user can simply add some vague title, hit submit, and then wonder why nothing happens other than someone closing it later as invalid.

The main body of the ticket should be considered a required field and should throw an error if nothing is in the box.

I understand this is likely due to some sort of XSS CSRF protection, but the delay doesn’t appear to be long enough to be useful for a lengthy comment to be posted. I’ve now lost two detailed comments in our tracker because the software threw everything out and generated a meaningless error.

Further, attempting to do the normal thing and making the browser resubmit the page results in Flyspray throwing “Error #3” something something repeated action and causing a redirect to the homepage.

Surely there has to be a better way to handle this that doesn’t incur data loss?

...
symfony/event-dispatcher suggests installing symfony/dependency-injection ()
symfony/event-dispatcher suggests installing symfony/http-kernel ()
guzzle/guzzle suggests installing guzzlehttp/guzzle (Guzzle 5 has moved to a new package name. The package you have installed, Guzzle 3, is deprecated.)
Package guzzle/guzzle is abandoned, you should avoid using it. Use guzzlehttp/guzzle instead.

We have some private Tasks in our FS-bugtracker to hide them from normal reporters. But we also have some external beta-testers in a betatesters-group and they should be able to see (and check) the private tasks without giving them a project manager status. So it would be good, if there is a switch in the group option to give specific groups the right to see private tasks.

Pretty minor, but seems to show up regularly enough in our logs. The line in question:

$outfile = str_replace(' ', '_', $tasks[0]['project_title']).'_'.date("Y-m-d").'.csv';

I can’t see an option to set the default view after login. It always defaults to tasklist view when it would be useful to show the overview by default on login.

if a pdf is attached with commentit needs either be forced as download or open target _blank

If i set up a custom css in the main FS settings the style doesn’t get applied to all nested projects. I have to set the css to all projects explicitly to get the stylings work on all project pages.
Wouldn’t it be a good idea to first load the css set in the main dialog and after that load an additional css specified in the sub project? Then it would be possible to specify general stylings for all projects and project based stylings also.

Currently all attached files get renamed (like “screenshot331.png” → “attachments/14_72a4ca580abcdef69f60b1f”) and they could be downloaded only throught the php script (”/index.php?getfile=1234”) which requires that user must be logged in to view the file.
It is not very convenient when you need to show a file to some person who is on mobile phone at the moment or using not a work computer. Also sometimes you might need to share a file with anyone without having them to register at your bug tracker.

I suggest you to add a checkbox like “create a direct link” when uploading a file, which will save the file with original name and extension but adding some random generated prefix (like “screenshot331.png” → “attachments/14_72a4ca580abcdef69f60b1f.screenshot331.png”).

However this poses a high security risk so there should be a list of allowed file extensions (e.g. “jpg,png,txt,pdf,doc,zip”) - only these files could be saved with the original extension. This list should be accessible by the main administrator only, thus the safest option would be storing it inside the “flyspray.conf.php”.

Hey peterdd,

I was wondering: is there a standard URL for “My tasks”? I have an internal website and I would like to create a menu with a few submenus (Add task and My tasks) that link to FlySpray. However if I place the URL for My Tasks (being logged in with my user account), and copy this link to the menu, all others that click the submenu My Tasks, are seeing the tasks that where opened by me or where I am assigned, not that user that is connected on Flyspray with his account on his PC.

So that’s why I am asking for a generic URL of My Tasks, so I can place it on this middle-site?

Thanks

So, there would be great option if we can set permission to users to see and post only in specific opened projects in bug tracker.

Idea is, that user has all right to all projects, but in some cases we want that user can see only projects which is allowed and also to publish new tasks to only allowed projects.

In that case tasks overiew is locked and user must be logged in to see opened tasks.

Hello,

Can you tell me which file to modify to increase the size of the attachments? Currently limited to 2mb. I would like to authorize 4mb

Thank you

Julia LECLERC

The dokuwiki renderer automatic creates for each h(1-6) tag an html id attribute, but doesn’t ensure that this:

• is not used by Flyspray templates
• is unique across all tasks (tasklist summary/description mouseover!), id must be unique on a webpage.

Example: id=”footer” and id=”title” are used by the default CleanFS template for example.

footer

title

title

title

Possible solution

There is a request for cloning a project on Flyspray mailing list:

Would be a very welcome features to have Project Templates for repetitive workflow. Any idea if its in the pipeline?

Thanks

Well, not yet.

The question is, how exactly you want that project clone.

Do you want just a rough copy of the project table entry?
Thats quite easy and can even be done without programming or writing a line of SQL just by using PHPMyAdmin (or similiar Tools for PostgreSQL) and copy a row of the project table for example.
See yellow marked project table on the right of the attached dbschema screenshot.

The other extreme is copying every project depending list table entries to new ones.
This sure requires some programming, but not too hard to add this to Flyspray. (all yellow marked tables in the attached dbschema screenshot.

I attach a rough form mockup how could this could look like.

Possible solution

There is a wish on the Flyspray mailing list:

Is there a way of hiding the TAGS input field from the Add New Task form?

Alan

If it is just hiding on that form, there are several options to achieve this (from simple to complex)

A) Hide by CSS

#edit_tags{display:none;}

B) Hide by CSS (better)

#edit_tags{display:none;}

D) Edit themes/CleanFS/templates/newtask.tpl directly

E) Use a custom template

D) Nag or caress someone

The last version of Flyspray is simply amazing! it works like a charm :)

This is a small bug report in the eventlog page, that shows this message:

Notice: unserialize(): Error at offset 237 of 808 bytes in /home/elivebugs/bugs.elivecd.org/themes/CleanFS/templates/reports.tpl on line 88 Notice: unserialize(): Error at offset 229 of 796 bytes in /home/elivebugs/bugs.elivecd.org/themes/CleanFS/templates/reports.tpl on line 88

There’s a small screenshot: http://main.elivecd.org/ss/display.php?image=e-59f2541a445543.02125094.jpg

Thank you!
Thanatermesis

On creating task we got error on event which must send e-mail via “google mail”.

I hoped that in rc6 this will be solved but not. This error was the same on rc4.

Hello Peter,

I am interested in making the following mod:

When posting a new task, category should be blank by default, in order for the user that opens a new task to select that specific category.
If he doesn’t select any task, when pressing Add this task button, FlySpray should display an error message saying that the Category hasn’t been specified.

Do you think this mod can be made with the current version?
If so, do you mind if you help me a bit with the things that need to be modified?

Thanks!

Since PHP7.2 shows a warning in admin area ?do=admin&area=users&user_id=1234567890, when user_id is set, but no alternative user_name parameter.

Probably related to scripts/admin.php

$id = Flyspray::UserNameToId(Req::val('user_name'));
if (!$id) {
  $id = Req::val('user_id');
}

I have changed the htaccess.dist into .htaccess and modified to force https.
However, despite having https activated on my site I cannot get Flyspray running, it’s waiting forever.When I abort I get a page without makeup. I have all other applications like cms and wiki running under https, so it is something I have not done in the flyspray configs obviously (as this site is running https too). But could you give me a hint?

I installed flyspray in a subdirectory, if that is something to know about...

regards, Albert

(Working on a network monitoring system that really needs a ticketing system, saw this and since I speak PHP, thought it would be a good place to start... I just installed and am sharing my notes, do with them what you will!)

the old php mysql extension is long ago reached its demise, why bother supporting it?

I also see in the database connector that your supporting MySQL/PDO - why not settle on that? If the queries aren’t MySQL specific, it becomes easier to support other DB’s, etc.