Flyspray - The bug killer!

Short dates in Greek are represented in the majority of cases with slashes (24/10/2016). Very seldom some people may use the dash form (24-10-2016) and hardly ever the dot form (24.10.2016).

So it would be much appreciated if the slash form were a (working) option because as it is dates are a bit confusing to us, especially in a date-time combination (too many numbers in a not-so-obvious format - brain needs extra time to decode it).

In some parts of the world (primarily the US), the date is viewed as Month/Day/Year. However, all options in the current rc4 build are listed as Day/Month/Year aside from one, which goes ShortWrittenMonth/Day#/Year#.

This is poor from a customer perspective, and can be highly confusing. I can change the date globally to a correct format in the database, but this doesn’t help much as every user can select their own date which has all incorrect formats.

When filing a task, it’s possible to submit the task without any information at all being added to the main body of the ticket. This leads to reports that are of no value because the user can simply add some vague title, hit submit, and then wonder why nothing happens other than someone closing it later as invalid.

The main body of the ticket should be considered a required field and should throw an error if nothing is in the box.

Both is a bit illogical, but both is currently possible!

1 ←- 1

So when setting the parent task id checked for creating loops is needed:

Loop with 2 tasks: 1 ←- 2 ←- 1

Loop with 3 tasks: 1 ←- 2 ←- 3 ←- 1
Loop with n tasks: 1 ←- ... ←- n < – 1

As I think there are currently no recursive reads that could lead to an endless loop, but should be kept in mind when someone wants to programm rendering a gantt chart.
E.g. by limiting the depth of subtasks for example.

Hello again,

I was wondering (again ) if the following scenario is possible for this bug tracking solution:

Our company uses this bug tracker mainly for helpdesk issues. However, our main users (except IT department) don’t seem to easily understand how to change the status of a ticket, they aren’t interested in doing that also.

So I would like to know if there is a way that we can develop some automatisation in changing the status automatically after customer replies to a message.

Let’s see the following scenario:

1. user A posts a new task
2. user B assigns himself (or other) to that specific task - the status automatically is changed to Assigned
3. user B replies to task by adding a comment - as a result of adding the new comment the task status should change automatically to Waiting for customer - without the need that user B to change the status
4. user A checks the comment from user B and decides to comment back to him. After pressing the Add comment button, the status should change automatically to Waiting for assignee

If the task is needed to have another status, the users can change them manually, but the automated part should be the waiting for customer and assignee.

On a basic algorithm it shouldn’t be hard (if user is logged in and is task owner, then after comment, task detail - status changing to id 4-5 from task-statuses table on mysql; if user is logged in and assigned to task, after adding comment change status 4-5 from task-statuses table).

I saw this thing on an otrs platform and it is quite ok for a simple user like ours.

Is there any way that we can personalise the flyspray in this way?

If yes, please give us an elaborate answer with what I should do for this to work.

Thanks in advance.

Since we have a lot of tasks pending, our team leader wants a specific status (let’s say: Waiting for dispatch) to be marked with a green background in tasklist.
Can you please help me to make this mod?

Thanks in advance.

When adding a tag in Greek letters (e.g. “Δοκιμή”) I get:

Query {SELECT tag_id FROM `flyspray_list_tag` WHERE (project_id=0 OR project_id=?) AND tag_name LIKE ? ORDER BY project_id} with params {5,Δοκιμή} Failed! (Illegal mix of collations (latin1_swedish_ci,IMPLICIT) and (utf8_general_ci,COERCIBLE) for operation ‘like’)

I use Flyspray as a closed system with all projects set to private. I use it as a main means of communication with my clients. In such a case it would be a good idea for visitors to see a home screen (preferably a blank/splash screen with login option only) and definitely not the All tasks title or project names ( FS#2302 ) or taskid search.

Hey Flyspray Team,

a nice feature would be to see which user commented recently on a task.
This could be a simple new column in the tasks list view.

Regards,

hoc

There is a conflict in meaning in some words. In English past tense (”he closed the task”) and past participle (”List of closed tasks”) is the same word. But in Greek they are two different words (past tense of close: έκλεισε, past participle of close: κλεισμένος/κλεισμένη/κλεισμένο/.../etc → (actually, past participle has 3 genders (male/female/neutral) x 2 grammatical numbers (singular/plural) x 4 grammatical cases (nominative/genitive/accusative/vocative)) = 24 combinations but we’ll deal with this later if needed).

So, strings that now are used both as past tense and past participle, or used both for singular and plural, must split and use a different string when past tense and a different string when past participle or singular/plural.

These strings are:

The symbol “;” in Greek is the question mark. So a list of semicolon-separated values looks like a series of questions in Greek. (looks like this: “cat? dog? rabbit?” )

I suggest replacing semicolons with commas as list separators.

In email lists space is good choice too.

After completing the Greek translation I have a series of issues I want to report concerning mainly (but not limited to) the Greek languange.

I was thinking of opening a separate task for each one of them (note that they are all ultra low severity/priority) and adding them as sub-tasks to this one (or maybe as dependencies - or both).

I also request a Translations > Greek sub-category. I really have a lot of issues.

Need to be able to email back and forth to communicate with flyspray. Ideally flyspray can be CC'ed on an email or can replay to a notification which would add the body and/or attachments to the thread. This goes back to reworking the way people interact with and view tickets

Hello,

I was wondering if there is a way to make the task more visible if it wasn’t completed due to the date that was selected by a user - let’s say a yellowish background in tasklist, just like the ones from custom css based on severity, but that will take color if the task has the due date passed.

I tried to upgrade from 0.9.9.7 to 1-0-rc1 but I end in an infinite redirection loop

I tried to use the github version, to change the domain name (hosted in dreamhost), to use/not-use the .htaccess, upgraded the version of php from 5.5 to 5.6, to change all the settings in the flyspray.conf.php file, but still having the error after to perform the Upgrade task and removing the setup dir

Used the prepacked dependencies since i cannot install them in this server

Thanks
Thanatermesis

Hi,
Where i can change severity and priority by default?
I want change severity to “Medium” by default for group Basic
I cant find this option in the Flyspray settings.

When a anonymous user tries to display a ticket of a non public project (for example by entering a random ticket id), Flyspray exposes the title of the non public project in the header bar.

Edit by peterdd: also applies to project description

In Admins Toolbox (Project preferences) i choose language de. The file exists in folder lang. But only english is shown. the same for french and so on. No really changes.

Fatal error: Class 'League\OAuth2\Client\Provider\Github' not found in /html/bugs/includes/GithubProvider.php on line 11

I have downloaded this:
Precompiled with 3rd party libs for PHP5.6: flyspray-1.0-rc1_php56.tgz
and the file seems really dont exist.

The user preferences and the add new user screens both allow you to set the timezone offset of the user, however, we are only provided with whole hour offsets from GMT. This makes it impossible to select our timezone here in India, which is GMT+5:30 - IST(Indian Standard Time - Asia/Kolkata as per TZ Zoneinfo). In addition, there are also timezones in the GMT+x:45, which wouild also require to be handled. Note, this is totally independent of DST Changes, since some of the countries use DST(Like in Australia) and others do not(Like India).

Here is a link with more details of the same - http://www.timeanddate.com/time/time-zones-interesting.html

I will be trying to identify and fix the codebase to resolve this, and will hopefully have a patch to submit soon.

Regards
R. K. Rajeev

Flyspray does not recover the time set in php.ini. On display, the system has two hour delay.

“Oh, there are some incompatible properties set that must be resolved before moving this task to a different project.”

Oh, but I am not moving the task to a different project. Just trying to edit my own submission.

“Edit this task” → “Save details”

See attached screen capture.

After I upgraded to version 1.0 (the upgrade was successful), flyspray only shows a white page (and the source in firefox shows, that the page is completely white).

Please help us finding the roots of these bugs!

Please report what you were exactly doing before this happend, report us your steps made, the used php version, used OS version, and such information.

Edit by peterdd: renamed task summary

Affected versions: at least Flyspray 0.9.9(.7/*?) up to Flyspray 1.0 RC1

Original report: Title ‘Problem regarding 0.9.7 (1.0) to 1.0 RC-1 update’

I tried to update BT from modified version (database in original state) 0.9.7 to 1.0 RC-1 but I got strange error.

PHP is 5.6.

I try to use:
Precompiled with 3rd party libs for PHP5.6

and was doing as was written on upgrade procedure.

Strange is that “D:\SShopBT\includes\class.flyspray.php” there are errors regarding writtable path... Because the path is correct and all other Joomla and Wordpress web sites are working correctly..

After upgrade web site do not work att all. Login not working - just get error. So I must reverse (use backup) database and files.

Server is Windows Server and IIS (Internet Information Services)..

Complete error was (also seen in screenshot):

Warning: is_writable(): open_basedir restriction in effect. File(C:\PHP-temp) is not within the allowed path(s): (D:\) in D:\SShopBT\includes\class.flyspray.php on line 1162 
Warning: is_writable(): open_basedir restriction in effect. File(C:\PHP-temp) is not within the allowed path(s): (D:\) in D:\SShopBT\includes\class.flyspray.php on line 1164 
Warning: is_dir(): open_basedir restriction in effect. File(C:\Windows\TEMP\e865fa2fdfc11dbb32cc6262d247e766) is not within the allowed path(s): (D:\) in D:\SShopBT\includes\constants.inc.php on line 82 
Warning: Cannot modify header information - headers already sent by (output started at D:\SShopBT\includes\class.flyspray.php:1162) in D:\SShopBT\header.php on line 14 
Warning: Cannot modify header information - headers already sent by (output started at D:\SShopBT\includes\class.flyspray.php:1162) in D:\SShopBT\header.php on line 15 
Warning: Cannot modify header information - headers already sent by (output started at D:\SShopBT\includes\class.flyspray.php:1162) in D:\SShopBT\header.php on line 16 
Warning: session_start(): Cannot send session cookie - headers already sent by (output started at D:\SShopBT\includes\class.flyspray.php:1162) in D:\SShopBT\includes\class.flyspray.php on line 893 
Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at D:\SShopBT\includes\class.flyspray.php:1162) in D:\SShopBT\includes\class.flyspray.php on line 893 
Warning: Cannot modify header information - headers already sent by (output started at D:\SShopBT\includes\class.flyspray.php:1162) in D:\SShopBT\index.php on line 93 
Warning: Cannot modify header information - headers already sent by (output started at D:\SShopBT\includes\class.flyspray.php:1162) in D:\SShopBT\index.php on line 94 Headers are already sent, this should not have happened. Please inform Flyspray developers.

If someone with ‘edit comment’-permission wants to edit a comment, the edit comment form is shown on an extra page.

This is not optimal, because the editor cannot see task details or the other comments while modifying the comment.

Possible Solutions