Flyspray - The bug killer!

Hi,

I can’t see the Editor when I make new task. Also when I editing a exciting task.

See nothing to put any HTML code in it. Can you help me!?

I use this version: Flyspray 0.9.9.7

In Admins Toolbox (Project preferences) i choose language de. The file exists in folder lang. But only english is shown. the same for french and so on. No really changes.

Hi,
Where i can change severity and priority by default?
I want change severity to “Medium” by default for group Basic
I cant find this option in the Flyspray settings.

Hello again,

I was wondering (again ) if the following scenario is possible for this bug tracking solution:

Our company uses this bug tracker mainly for helpdesk issues. However, our main users (except IT department) don’t seem to easily understand how to change the status of a ticket, they aren’t interested in doing that also.

So I would like to know if there is a way that we can develop some automatisation in changing the status automatically after customer replies to a message.

Let’s see the following scenario:

1. user A posts a new task
2. user B assigns himself (or other) to that specific task - the status automatically is changed to Assigned
3. user B replies to task by adding a comment - as a result of adding the new comment the task status should change automatically to Waiting for customer - without the need that user B to change the status
4. user A checks the comment from user B and decides to comment back to him. After pressing the Add comment button, the status should change automatically to Waiting for assignee

If the task is needed to have another status, the users can change them manually, but the automated part should be the waiting for customer and assignee.

On a basic algorithm it shouldn’t be hard (if user is logged in and is task owner, then after comment, task detail - status changing to id 4-5 from task-statuses table on mysql; if user is logged in and assigned to task, after adding comment change status 4-5 from task-statuses table).

I saw this thing on an otrs platform and it is quite ok for a simple user like ours.

Is there any way that we can personalise the flyspray in this way?

If yes, please give us an elaborate answer with what I should do for this to work.

Thanks in advance.

Since we have a lot of tasks pending, our team leader wants a specific status (let’s say: Waiting for dispatch) to be marked with a green background in tasklist.
Can you please help me to make this mod?

Thanks in advance.

...
symfony/event-dispatcher suggests installing symfony/dependency-injection ()
symfony/event-dispatcher suggests installing symfony/http-kernel ()
guzzle/guzzle suggests installing guzzlehttp/guzzle (Guzzle 5 has moved to a new package name. The package you have installed, Guzzle 3, is deprecated.)
Package guzzle/guzzle is abandoned, you should avoid using it. Use guzzlehttp/guzzle instead.

I can’t see an option to set the default view after login. It always defaults to tasklist view when it would be useful to show the overview by default on login.

if a pdf is attached with commentit needs either be forced as download or open target _blank

Hey peterdd,

I was wondering: is there a standard URL for “My tasks”? I have an internal website and I would like to create a menu with a few submenus (Add task and My tasks) that link to FlySpray. However if I place the URL for My Tasks (being logged in with my user account), and copy this link to the menu, all others that click the submenu My Tasks, are seeing the tasks that where opened by me or where I am assigned, not that user that is connected on Flyspray with his account on his PC.

So that’s why I am asking for a generic URL of My Tasks, so I can place it on this middle-site?

Thanks

Hello,

Can you tell me which file to modify to increase the size of the attachments? Currently limited to 2mb. I would like to authorize 4mb

Thank you

Julia LECLERC

I have changed the htaccess.dist into .htaccess and modified to force https.
However, despite having https activated on my site I cannot get Flyspray running, it’s waiting forever.When I abort I get a page without makeup. I have all other applications like cms and wiki running under https, so it is something I have not done in the flyspray configs obviously (as this site is running https too). But could you give me a hint?

I installed flyspray in a subdirectory, if that is something to know about...

regards, Albert

(Working on a network monitoring system that really needs a ticketing system, saw this and since I speak PHP, thought it would be a good place to start... I just installed and am sharing my notes, do with them what you will!)

the old php mysql extension is long ago reached its demise, why bother supporting it?

I also see in the database connector that your supporting MySQL/PDO - why not settle on that? If the queries aren’t MySQL specific, it becomes easier to support other DB’s, etc.

why not store all the user preferences in preferences or user_prefernces? Then users can just be simple username, email, password?

Save public files inside public or public_html directories, and non-public files outside of those directories;

config file

vendor directory

setup logic

etc

This goes onto another question/point - why are you deleting files from the vendor directory? It happens during composer install, and again after installation? Those files will just get put back if the user ever runs composer install again...

That way you can just protect the setup routes after installation, etc.

And have a much less cumbersome .htaccess file.

And take sensitive files outside of the server path and not risk letting them get out in the public

I get that your project is public and you want people visiting this site to see what issues you’re working on, but most people probably don’t want their bugs list open to the public;

Can this be protected/private by default?

Then you can gracefully drop support of old MySQL extension AND drop the need for password compat, since BCRYPT and password_hash are built into PHP from version 5.5 onwards

I have installed flyspray on an internal server and have problems with the renaming of internal links.

For example:
I want to put this link in the comment section.
\\192.168.200.5\Folder\example.docx

it shows the link correct,
but when you hover over the link it shows:
file://192.168.200.5/Folder/example.docx

And on clicking on it, of course I can´t access the file, because it´s trying to open an external link.
I dont want it to be renamed from ‘\’ to ‘/’.

Can somebody help me please.

I tryed to find it in the sourcecodes, but I have almost no experience in PHP.

Thank you!

Is there any “ready” SQL query file to delete all tasks and start again ? (without deleting projects, project settings, categories, task types, tags, task statuses etc...)

• Flyspray 1.0 includes 1 default theme CleanFS. That decision was made to reduce maintainance effort and the old blue theme was dropped. Also the CleanFS contains UI-logic implemented in HTML/CSS and tries to be usable even for the people who turned off javascript in their web browsers for security reasons. (and reduces spam on many other websites too without an adblocker)

• Current Flyspray source and the theme CleanFS provides several methods to customize the layout without touching the .tpl files. These are:
  1. custom_*.css files that extend or overwrite properties of CleanFS/theme.css
  2. 2 fields in admin area where to put code

     ?do=admin&area=prefs#lookandfeel

     For instance a corporate footer menu or something like that.

• Latest change in Flyspray’s github master enables a fallback to default CleanFS .tpl files if the .tpl file doesn’t exists in another theme-folder. https://github.com/Flyspray/flyspray/commit/baca7c441dbde9644b6cad73b93296a3977bf999 . This enables something like ‘sub themes’ if the wanted customization cannot be achieved by editing a custom_*.css file or the 2 admin pref fields mentioned above.

• Peoples are encouraged to improve the default CleanFS theme by discussing on https://bugs.flyspray.org or submitting pull requests on https://github.com/Flyspray/flyspray , even it is harder at first. (discussion, should work for everybody, every configuration, ..)

Advantages of CleanFS instead running your own

Sometimes the emailing fails for a while with the message:

Completely unexpected exception: Expected response code 250 but got code “550”, with message “550 Bad HELO - Host impersonating domain name [mysite.nl] "
This should never happend, please inform Flyspray Developers

It useually simply works so actually I don’t know if it’s a flyspray issue or a hosting issue...

I use a personal email server with a self-signed certificate (i’m not sure if it’s possible to use my https certificate for that? i don’t even kind of understand what all I did to get this email server setup, and I don’t really want to mess with it... especially since my https certificate comes from Let’s Encrypt... so i might have to muck with the email server every 60 days ... not sure?) ..

anyway, when I try to connect to it with Flyspray, I get above the Test Email button, “Completely unexpected exception: Unable to connect with TLS encryption
This should never happend, please inform Flyspray Developers”

Most systems have a way to override and accept an invalid cert, but I’m not seeing anything obvious about doing that with Flyspray. Does a function for this already exist, or do we need a way to do that? (alternatively, I would accept help in properly configuring my email lol)

Did you installed an official release or did you used an inoffical docker?!
Yeah
MySQL 8.0.12, 7.2.9 on debian buster

Steps done to create the problem:
Enter server:port at Mail-Settings

Expected behavior:
smtp.example.com:customport would make use of the custom port

Experienced behavior:
TLS Errors

          if ($fs->prefs['email_tls']) {
              $swiftconn = Swift_SmtpTransport::newInstance($fs->prefs['smtp_server'], 587, 'tls');
          } else if ($fs->prefs['email_ssl']) {
              $swiftconn = Swift_SmtpTransport::newInstance($fs->prefs['smtp_server'], 465, 'ssl');
          } else {
              $swiftconn = Swift_SmtpTransport::newInstance($fs->prefs['smtp_server']);
          }

Should be changed to

          $someTemporaryVariable = explode(':',$fs->prefs['smtp_server']);
          if ($fs->prefs['email_tls']) {
              $swiftconn = Swift_SmtpTransport::newInstance($someTemporaryVariable[0], $someTemporaryVariable[1] || 587, 'tls');
          } else if ($fs->prefs['email_ssl']) {
              $swiftconn = Swift_SmtpTransport::newInstance($someTemporaryVariable[0], $someTemporaryVariable[1] || 465, 'ssl');
          } else {
              $swiftconn = Swift_SmtpTransport::newInstance($someTemporaryVariable[0], $someTemporaryVariable[1] || 25);
          }

After completing the Greek translation I have a series of issues I want to report concerning mainly (but not limited to) the Greek languange.

I was thinking of opening a separate task for each one of them (note that they are all ultra low severity/priority) and adding them as sub-tasks to this one (or maybe as dependencies - or both).

I also request a Translations > Greek sub-category. I really have a lot of issues.